Managed Services
Our comprehensive suite of services includes ERP implementation, upgrades, and ongoing management
ERP and CRM systems pose management challenges. DSS’s application managed services program ensures smooth operations and reduces costs.
Tailored Assistance
Comprehensive Support
- Business process enhancements enhancing SL, AX, D365, and CE/CRM of Microsoft.
- Implementation of evergreen strategies.
- Maintenance of application health.
Dedicated Consultants
- Proven team of specialists offering personalized assistance.
Resolution
SLAs for Incident Response and Resolution
It clarifies the service level agreements to receive timely response and resolutions.
Efficient Coordination
Single Point of Contact
- The streamlining of contract management and governance.
Scalable and Customizable Services
- Opportunities for outsourcing of fully supported services.
- Increased and sustained support for internal project teams and personnel.
Benefits
- Availability of larger bandwidth and access to a large knowledge domain.
- Structured cost estimates for sustaining application performance.
- Higher level of user satisfaction ensured by reliable support.
